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  • What is RK Sweets LLC?
    RK Sweets LLC specializes in authentic Middle Eastern desserts, with a focus on our signature Fine Knafeh Ready Mix. Our products are crafted to bring the traditional flavors of Middle Eastern sweets right to your home.
  • Do you sell your products in any physical stores or other online marketplaces?
    Currently, our products are available exclusively through our online store, Amazon and other social media to ensure you receive the freshest and highest quality desserts.
  • What payment options do you offer?
    We offer a variety of payment options for your convenience, including credit/debit cards, PayPal, and other popular payment methods. We’ve made sure our checkout process is smooth and secure.
  • What is your refund policy?
    Due to the perishable nature of our products, we do not offer refunds or returns. However, we aim to ensure customer satisfaction. If you encounter any issues with your order, please contact us, and we will do our best to resolve it.
  • What are your shipping options and costs?
    To ensure the freshness and quality of our products, we offer standard air express 2-day shipments from Monday through Thursday. Standard shipping typically takes 2 business days and costs $10.50 anywhere in the USA. While you can place your order at any time, it will be processed and shipped on the next available shipping day (Monday through Thursday). We also offer free shipping for special promotions.
  • How can I contact customer service?
    You can reach our customer service team via our Contact Us page or through our chat feature on the website. If we are offline, please leave a message, and we will get back to you as soon as possible.
  • Do you offer international shipping?
    Currently, we ship within the SUA. We are working on expanding our shipping options to serve our international customers better. Stay tuned for updates!
  • Can I track my order?
    Yes, you can! Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order until it arrives at your doorstep.
  • Do you offer gift cards?
    Yes, we do! Our gift cards are the perfect gift for friends and family who love Middle Eastern desserts. Purchase a gift card here and share the sweetness.
  • How can I stay updated on new products and promotions?
    To stay updated on new products, promotions, and other exciting news, subscribe to our newsletter and follow us on social media. We regularly share updates, special offers, and more to keep you in the loop.
  • How do I refer friends and family to RK Sweets LLC?
    Referring friends and family is easy and rewarding! Share your unique referral link, and when your friends make their first purchase, both you and your friend will receive special discounts. You can find your referral link and more details on our Referral Program page.
  • How does the Loyalty Program work?
    Our Loyalty Program is designed to reward our loyal customers. For every purchase you make, you earn points that can be redeemed for discounts on future orders. You can also earn points by referring friends, leaving reviews, and more. To join, simply sign up on our Loyalty Program page and start earning rewards today!
  • Where can I buy the other ingredients needed for Knafeh?
    In addition to our Fine Knafeh Ready Mix, you can find the other ingredients such as cheese, butter, and pistachios at your local Middle Eastern grocery store, specialty food stores, or online. Ensure you use high-quality ingredients to achieve the best taste. Akkawi or white cheese are the best. Some customers like to mix Mozzarella cheese as well.
  • What ingredients do I need to make Knafeh?
    Fine Knafeh Ready Mix (available on our website) Unsalted butter or ghee Cheese (such as Akkawi, White Cheese, or mozzarella). Available at your local Middle Eastern grocery store Ground pistachios for garnish For the syrup: sugar, water, lemon juice, and optionally, rose or orange blossom water.
  • How do I make Knafeh if I have a gas stovetop?
    To make Knafeh on a gas stovetop: Grese aluminum pan with butter or Ghee Some customers like to melt a small spoon of butter or ghee and mix it with the Fine Knafeh Ready Mix. Some customers like to add a couple spoons of syrup and mix it with the Fine Knafeh Ready Mix to give it an extra crispness. Spread the mixture evenly in a greased pan, up to 1/2 and inch thickness. Add a layer of cheese over the mixture. Cook on low heat until the bottom is golden and the cheese is melted, about 10-15 minutes. Flip the Knafeh onto a serving plate, pour the prepared syrup over it, and garnish with ground pistachios.
  • How do I make Knafeh if I have an electric stovetop?
    To make Knafeh on a gas stovetop: Grese aluminum pan with butter or Ghee Some customers like to melt a small spoon of butter or ghee and mix it with the Fine Knafeh Ready Mix. Some customers like to add a couple spoons of syrup and mix it with the Fine Knafeh Ready Mix to give it an extra crispness. Spread the mixture evenly in a greased pan, up to 1/2 and inch thickness. Add a layer of cheese over the mixture. Cook on low to medium heat until the bottom is golden and the cheese is melted, about 10-15 minutes. Flip the Knafeh onto a serving plate, pour the prepared syrup over it, and garnish with ground pistachios.
  • How do I make Knafeh in the oven?
    Preheat the oven to 350°F (175°C). Grese aluminum pan with butter or Ghee Some customers like to melt a small spoon of butter or ghee and mix it with the Fine Knafeh Ready Mix. Some customers like to add a couple spoons of syrup and mix it with the Fine Knafeh Ready Mix to give it an extra crispness. Spread the mixture evenly in a greased pan, up to 1/2 and inch thickness. Add a layer of cheese over the mixture. Place the pan on the lowest rack. Some customers leave the oven door partially open to let heat exit and does not burn the cheese. Flip the Knafeh onto a serving plate, pour the prepared syrup over it, and garnish with ground pistachios.
  • Can I make Knafeh in the microwave?
    No.
  • How do I prepare the syrup for Knafeh?
    Combine 2 cups of sugar and 1 cup of water in a saucepan. Bring to a boil, stirring until the sugar dissolves. Reduce the heat and let it simmer for 10 minutes. Add 1 tablespoon of lemon juice and simmer for another 5 minutes. Optional: Add 1 teaspoon of rose or orange blossom water for extra flavor. Remove from heat and let it cool slightly before pouring over the Knafeh.
  • Need Help? Watch Our Knafeh Preparation Videos
    Preparing delicious Knafeh with our Fine Knafeh Ready Mix is easy! Watch our step-by-step videos below for detailed instructions, tips, and hints to perfect your Knafeh. Follow along to ensure a delightful and authentic Middle Eastern dessert experience every time. Watch Video 1: How to Prepare Knafeh – Single Serve Watch Video 2: How to Prepare Knafeh – Large Pan
  • Where can I buy a Gift Card?
    Our gift cards are the perfect gift for friends and family who love Middle Eastern desserts. Purchase a gift card here and share the sweetness.
  • I have a gift card. How do I order online using it?
    Using your RK Sweets LLC gift card to order online is easy! When you purchase a gift card, you receive a gift card code via email. To use your gift card, simply enter the code at checkout in the "Redeem Gift Card" payment method section. The amount on your gift card will be applied to your order total. Enjoy shopping and indulging in our delicious desserts! Here is the link to our products.
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